Any information and all matters connected with and relating to customer are confidential and no party shall disclose them to any other person except if required by law or unless by prior written consent or waiver of the customer is first had and obtained.
Standards
We aim to provide the highest standard of professional service and are focused on the concerns of our customers. If for any reason you feel you have not received the level of service expected or have an issue to raise, please contact myself/to discuss how the problem may be resolved to your satisfaction.
Cancellation Fees
We reserve the right to charge a fee if our appointment is cancelled within 2 days or by prior arrangement. If a callout is made and subsequently cancelled upon arrival a 50% callout fee of no less than $110 or half the retail price of the job (plus cost of parts) will be charged.
12 month warranty provided on all new products supplied and fitted and 3 month warranty on all repairs.
Payment accepted:
cash, cheque or direct deposit.
By using this website you agree to be bound by its terms and conditions. All such terms are binding upon any user.
All information provided on this website is for educational purposes only. The information is not and should not be construed as legal advice. Should you have any query with regards to locks or any work undertaken by a locksmith or your rights stemming from past faulty work not from this office please note that we are not accountable and only can work on repairing from here.
As the owner and operator of this website and an business or company and it’s directors, employees or agents make no warranty or representation with regards to the contents of this site. All information provided is purely for demonstrative or educational purposes.
The user does not hold liable the owner of this website, its officers, directors, employees and servants for any liability or any loss or damage suffered whether directly or indirectly incurred as a result of the use of the site or the information and material contained within it.
The information contained within this site is the property of the owner of this website. A user may print or use the information on this site for non-commercial or personal use. This use of this information on this website for commercial purposes is strictly prohibited.
Our website and its use are governed by the laws of the state of New South Wales.